ABDM Health ID (ABHA)

Overview

ABHA (Ayushman Bharat Health Account) is India's digital health ID. NICE HMS lets you create new ABHA numbers for patients via Aadhar, link existing ABHA addresses, and download official NHA-format ABHA cards.

Creating a New ABHA via Aadhar

1. From the side panel, navigate to Patient → New ABHA Address.
2. Enter the patient's Aadhar number, read and check the consent checkbox, and submit.
3. The patient receives an OTP on their Aadhar-linked mobile number.
4. Enter the OTP and the patient's mobile number. The OTP must be the 6 digits sent by ABDM. The mobile number must be exactly 10 digits with no country code (+91/0 prefixes and separators are rejected) — enter it as 9876543210.
   • Use the Aadhar-linked mobile number. If you enter a different number, an additional OTP will be sent to that number for verification.
5. After OTP verification:
   • If the patient has never created an ABHA before, the system shows suggested ABHA addresses — pick one from the dropdown.
   • If the patient already has an ABHA, it is displayed automatically and you are taken to the ABHA card page.
6. On the ABHA card page, you can:
   • Download ABHA Number Card — a canvas-generated card with QR code.
   • Download Official ABHA Card — the official NHA-format PNG fetched directly from ABDM.
   • Register Patient — creates a patient record in NICE HMS from the ABHA profile.

Linking an Existing ABHA

If the patient already has an ABHA address (e.g., ramesh.kumar@abdm):

1. From the side panel, navigate to Patient → ABDM Patient.
2. Enter the patient's ABHA number or ABHA address.
3. Select the authentication mode (mobile OTP, Aadhar OTP, or demographics).
4. Complete the OTP verification (the 6-digit OTP).
5. The ABHA is linked and you are redirected to the patient management page.

ABHA Card Download

NICE HMS provides two download options on the ABHA card page:

Viewing ABHA Profile

Once linked, you can view the patient's ABHA profile on the card page:

• KYC photo
• Full name as per Aadhar
• Gender, date of birth
• Mobile number
• ABHA number and ABHA address

Disconnecting an ABHA

To disconnect an ABHA from a patient record:

1. Enter the patient's UHID in the top horizontal search bar and press Enter — this takes you to the Patient Dashboard (/admin/patient/patient-management/{UHID}).
2. On the Patient Dashboard, click Edit Patient Details — this opens the edit form (/admin/patient/edit/{UHID}).
3. Scroll to the ABHA section under the More Details accordion. The ABHA Number and ABHA Address fields are displayed as read-only (disabled).
4. Click the red Disconnect ABHA button — this clears both fields.
5. Submit the form to persist the change.

Important Notes

• ABHA addresses must be unique within your organization — you cannot link the same ABHA address to two different patient records.
• When a patient has an ABHA linked, demographic fields (name, gender, DOB, mobile) are locked to prevent conflicts with the ABHA profile.
• If duplicate patients exist, merge them into the ABHA patient record. The ABHA patient must be the merge target. See Merging Duplicate Patients.
• Use the Org ABHA Cards page (side panel → Patient → Org ABHA Cards) to view all ABHA records in your organization.

FAQ

Q: What if the patient doesn't have Aadhar? A: ABHA can be created without Aadhar using a Driving License on the ABHA portal (abha.abdm.gov.in). Without either, patients can visit an ABHA facilitation centre (typically at government hospitals) with PAN Card, Voter ID, or Passport for assisted enrollment. Mobile-only unverified ABHA accounts are also possible but have limited functionality until KYC is completed.

Q: Can I unlink an ABHA from a patient? A: Yes, edit the patient record and click Disconnect ABHA under More Details.

Q: What if the OTP doesn't arrive? A: The first OTP goes to the Aadhar-linked mobile — check that number has network (the patient can see it in the mAadhar app). If a second OTP screen appears, it means the mobile you entered is not the Aadhar-linked one: that OTP is sent to the number you entered to verify it, so confirm the number is right. If it still doesn't arrive, click Resend OTP on that screen. To avoid the second OTP altogether, enter the Aadhar-linked mobile number.

Q: Why is the form rejecting my OTP or mobile number? A: The OTP must be the 6 digits ABDM sent (an incomplete or non-numeric entry shows "Enter the 6-digit OTP"). The mobile number must be 10 digits with no country code — +91 or 0 prefixes, spaces, and dashes show "Enter 10 digits without country code". Enter it as 9876543210.